We'd love you to keep our items, enjoy them, or extend the thread further and pass them on.
But if we haven't got an item quite right in size or style, please return it in the pre-paid postage bag enclosed in your package within 10 days of receipt along with completed returns slip, and choose whether to have the item replaced or refunded.
In the case of Selection bag and box orders, as we don't price our clothes by the item, we will refund them at a non-negotiable price proportionate to the overall box price. e.g. if you bought a premium Top-up selection box of 6 items for £45.00, items will be refunded at £7.50 per item.
Any individually priced items (such as Outerwear and Partywear) will be refunded in full.
We will also reimburse the postage cost.